Contact Us
Got a question about something you've read on kendall-bioresearch.co.uk, spotted an outdated detail, or want to flag a casino we haven't covered yet? This is the page for that. We keep the process simple so your message actually reaches someone who can act on it.
How to reach us
The quickest route is email: [email protected]. Send us as much detail as you can — which page you're referring to, what you noticed, and any links or screenshots that help explain the issue. We read every message that comes in and aim to reply within a couple of working days, though busier periods can push that out slightly.
What we can help with
- Corrections to bonus terms, withdrawal times or other details on our casino write-ups
- Suggestions for a casino not yet listed on our full list of non GamStop casinos
- Questions about how we rate and rank operators
- General feedback on site content, layout or usability
- Press or partnership enquiries relevant to the site's coverage
What we can't do
We're an independent information and comparison resource, not a casino operator, payment processor or regulator. That means we can't process withdrawals, resolve account disputes, verify your identity documents, or intervene directly in a dispute between you and a casino. Those matters sit with the operator's own support team or, where applicable, their licensing authority.
If your enquiry relates to concerns about your own gambling habits rather than site content, our responsible gambling page is a better starting point — it covers support options and self-exclusion tools in more detail.
Before you write in
A few things that help us help you faster:
- Check whether the answer is already covered on our main casino comparison page or in our About Us page, which explains how the site is run and researched
- Include the exact page URL or casino name if your message is about specific content
- Keep account-specific queries (deposits, withdrawals, verification) for the casino's own support team, since we don't have access to player accounts
- If you're reporting an error, tell us what the correct information should be, where possible
Accuracy and updates
Casino offers, terms and licensing details change fairly often, and we rely partly on reader reports to catch things before our next scheduled review. If you've come across a bonus that's expired, a payout time that's changed, or a term that doesn't match what's shown on this site, that's exactly the kind of thing worth flagging. Our Terms and Conditions page has more on how the site's content is presented and its limitations.
A note on our content
This site may earn commission when readers sign up to a casino through our links. That relationship never decides how an operator is ranked or reviewed — our ratings are based on the criteria set out on our comparison page. If you think we've got something wrong on that front, we'd genuinely like to know.
All gambling content on this site is intended for readers aged 18 and over.